We collect the minimum personal data required to deliver booking and contact services. This may include name, email address, phone number, booking dates, room preferences, and any details you choose to provide through our contact forms.
Booking details are used only to confirm reservations, communicate with you about your stay, and provide the services you request. We do not sell booking information to third parties.
Messages submitted through contact forms are used to respond to your request and improve service quality. We use form validation and spam prevention to protect your data and reduce unwanted submissions.
We use cookies and similar technologies to improve site performance, maintain session state, and gather anonymous analytics data. Google Analytics helps us understand general traffic patterns without revealing personal identifiers.
We may use trusted third-party providers for analytics, hosting, and payment handling. These providers are selected for their security practices and compliance with applicable data protection laws.
We follow industry-standard practices to keep data secure. Access is restricted, and we use encryption for sensitive information wherever possible. Our site is designed to avoid exposing credentials or secret keys in client-side code.
You have the right to access, correct, or request deletion of your personal information. If you believe any data we hold is inaccurate, please contact us and we will respond as quickly as possible.
Microstay Hotel is committed to protecting personal information in accordance with the Protection of Personal Information Act (POPIA). Personal data is processed lawfully, transparently, and only for the purpose for which it was collected.
If you have any questions about this policy, please contact us at:
Microstay Hotel
Durban, KwaZulu-Natal
Email:
hello@microstayhotel.com